Your most commonly asked questions
What is the main function of the defrosting box?
The defrosting box is a valuable kitchen tool that rapidly thaws various frozen foods, such as breakfast bread or dinner steak, while effectively preserving the food’s nutrition and juiciness. It also features built-in UV sterilization and plasma air field technologies to further reduce acids and remove meat odors, killing 99.9% of surface bacteria and viruses to protect family health.
How fast does the defrosting box thaw food?
Utilizing advanced low-temperature, high-conductivity thawing technology, the defrosting box ensures optimal food quality. For example, a 100-gram steak can be fully thawed in about 10 minutes, easily accommodating various cooking needs.
What types of food can the defrosting box thaw?
The defrosting box is versatile, capable of thawing nearly all types of frozen foods, including seafood (such as fish, shrimp, crab), meats (such as steak, pork chops), frozen bread, vegetables, and prepared foods.
What are the benefits of the plasma air field for food?
The plasma air field is a key feature that reduces temperature differences inside the food, ensuring even melting of ice crystals. This effectively preserves the food’s original structure, texture, and flavor while minimizing juice loss, making the food more delicious and juicy.
Do I need to remove food from its packaging during thawing?
Yes, you need to remove the food from its packaging before placing it in the defrosting box.
What are the materials and dimensions of the defrosting box?
The defrosting box is made from food-grade PS/ABS materials and high-density aluminum alloy, ensuring safety, non-toxicity, and durability. It is certified for food safety and quality, with a capacity of 4.2 liters and dimensions of 27 x 27 x 12.4 cm, suitable for thawing multiple items simultaneously.
What is the power and charging time of the defrosting box?
The defrosting box has a power of 3W and a charging time of 2 hours. Once fully charged, it can be used continuously for 120 minutes.
Is the plasma freshness-locking & UV sterilization technology safe?
The plasma generator and UV sterilization lamp used in the product are certified for food safety. The process does not produce harmful chemicals or waste, ensuring safety and adherence to green health principles.